Shipping & Delivery Information
Heimwerkertools.com ships to the countries listed below.
With DHL, Deutsche Post, Österreichische Post and GLS Germany & Austria, we have chosen the best logistics and shipping partners, so that you as a customer - get your desired DIY tools products quickly, safely and reliably.
You do not have to pick up our parcels in some far away parcel shop, they will be delivered personally.
Dispatch confirmations: After dispatch, you will receive a dispatch confirmation from us by email with the parcel data, which you can use to track your shipment.
We calculate the shipping costs abroad as a flat rate as follows:
Note: Customs duties may apply in some countries. These vary depending on the product and the value of the delivery and may differ from country to country.
United Kingdom & Ireland
| Country | Shipping | Country | Shipping |
|---|---|---|---|
 United Kingdom* |
16,90 €* |  Ireland |
16,90 €* |
*For shopping cart values below 15 EUR we charge a service fee of 3 EUR.
Europa
| Country | Shipping | Country | Shipping | Country | Shipping |
|---|---|---|---|---|---|
 Germany |
4,90 € |  Austria |
4,90 € |  Poland |
9,90 € |
 Belgium |
9,90 € |  Luxembourg |
9,90 € |  Netherlands |
9,90 € |
 Czech Republic |
9,90 € |  Italy |
9,90 € |  France |
9,90 € |
 Slovakia |
9,90 € |  Finland |
16,90 € |  Sweden |
16,90 € |
 Portugal |
16,90 € |  Denmark |
16,90 € |  Spain |
16,90 € |
 Croatia |
16,90 € |  Hungary |
16,90 € |  Slovenia |
18,90 € |
 Switzerland* |
18,90 € |  Norway* |
18,90 € |
Worldwide
| Country | Shipping |
|---|---|
| Worldwide | Upon request |
*In the case of bulky goods or high total weight, transport costs may change. In this case, we will contact you to find a solution.
More information
Delivery time
You will find exact delivery time details on the individual product pages. The delivery time abroad (outside the EU) is usually no more than seven working days. The delivery period begins after receipt of payment. If payment is made in advance, the period begins on the next working day after receipt of payment. If payment is made by invoice, the delivery period begins on the next working day after the order is placed. For express delivery, the average delivery time is 2 working days.
Packaging and ENVIRONMENT:
The majority of our parcel shipments are again overpacked with a neutral shipping box for better protection. Unless the manufacturer's packaging is already suitable for parcel shipping. For environmental reasons, we have decided to use only recycled tamping paper for the transport-safe backfilling. In addition, we also recycle functional old packaging and stuffing materials (paper, foils, etc.) from our suppliers. This way we can make a meaningful contribution to environmental protection!
Packaging and transport damage:
We generally ship in proper cardboard packaging. If you nevertheless notice obvious damage to the packaging when accepting the delivery, you must note this on the delivery note of the parcel service. For example, with "Packaging damaged - acceptance with reservation". Only then can we claim compensation for transport damage from the carrier. If it is already clear when you receive a damaged package that the goods are also damaged, please do not accept the delivery and note "Packaging and goods damaged - package not accepted" on the delivery note. In any case, please inform us immediately by email or telephone so that we can jointly determine the further course of action.